Brentwood Railway Station

Facilities

Brentwood railway station is a large station on the Liverpool Street - Shenfield Line in Essex. It is managed by Elizabeth line.

Address

Brentwood station
Warley Hill
Brentwood
Essex
CM14 4EW

Tickets

Ticket Office
Yes

Warley Hill entrance in the ticket hall

Monday To Friday: 06:10:00.000 - 20:00:00.000
Saturday: 06:10:00.000 - 20:00:00.000
Sunday: 07:10:00.000 - 20:10:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster cards are only available from ticket machines.

Zone 9

Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Elizabeth line, Greater Anglia

Travelcard Zone
Yes

Zone 9

Smartcard Topup
No
Smartcard Notes
Yes

 Travelling with Contactless is available.

Facilities

First Class Lounge
No
Seated Area
Yes

Waiting rooms and covered seats are available on both platforms 3&4

Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop located on platform 3

Toilets
Yes

Toilets are located on both Platforms 3&4

Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

News agent located at the top of the staircase to platform 1

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See click here for details)

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://tfl.gov.uk/help-and-contact/lost-property

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here Passenger Assist | National Rail

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Passenger Help Points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Staff Assistance Available
Yes

Staff are available to assist from the first to last train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

These toilets are operated by a radar key

Step Free Access
Yes

partialStation

Ticket Gates
Yes

Brentwood has a Secure Station accreditation

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: yes

Location: Alexandra Road car park and limited spaces on Platform 4

Not all storage is covered by CCTV

Storage Type: Stands

Car Park
Yes

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/brentwood-station-tfl/

Spaces: 421

Taxi Rank
Yes

A taxi office is located at the platform 4 entrance/exit to the station on The Parade

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services depart from:

Alexandra Road for both Westbound and Eastbound services

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Brentwood Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.