Borough Green & Wrotham Railway Station

Facilities

Borough Green & Wrotham railway station is a station in Borough Green, Kent. It is managed by Southeastern.

Address

Borough Green & Wrotham station
Station Approach
off Wrotham Road
Borough Green
Kent
TN15 8BG

Tickets

Ticket Office

On way in to access trains from Station Approach Rd side of station.

Monday To Friday: 06:10 - 17:55
Saturday: 07:10 - 13:50
Sunday: 08:10 - 15:40

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee kiosk

Toilets

Booking Hall - Available during staffing hours

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.

Passenger Help Points

On platform

Staff Assistance Available

This station is not continuously staffed please see staffing times for details of when staff assistance is available.

Monday To Friday: 06:10 - 17:55
Saturday: 07:10 - 13:50
Sunday: 08:10 - 15:40

Induction Loop

Accessible Ticket Machines

station forecourt

Accessible Ticket Counter

There are standing height and wheelchair height ticket counters available.

Train Access Ramp

NKS (RADAR) Toilets

Booking Hall - Available during staffing hours

Step Free Access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 2 for services away from London. Step free access to platform 1 for services towards London via steep ramp from Wrotham Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via the footbridge.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available