Basildon Railway Station

Facilities

Basildon railway station is a station in Essex. It is managed by c2c.

Address

Basildon station
Station Way
Basildon
Essex
SS16 5XY

Tickets

Ticket Office
Yes
Monday To Friday: 05:15 - 21:00
Saturday: 05:15 - 21:45
Sunday: 06:45 - 20:45
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
Yes
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Drinks available at Station News. 

Toilets
Yes

The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Coins

WiFi
Yes

Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes

"Station News" in the Booking Hall

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday 09:00 - 16:00

Sunday 09:00 - 16:00

Christmas Day and Boxing Day: CLOSED

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.nationalrail.co.uk/

Monday To Friday: 08:00 - 20:00
Weekend: 09:00 - 16:00
: 09:00 - 16:00

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes

Help points are located on each platform.

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Located in booking hall. This can be accessed using a radar key.

Step Free Access
Yes

Whole station

Step free access is available to both platforms via lifts

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 36

Sheltered: yes

Location: Outside front of station

Storage Type: Stands

Car Park
No
Taxi Rank
Yes

Located on Station Way, turn left out of main entrance and proceed under the railway. Rank is located straight ahead.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Buses pick up on Station Way near the taxi ranks. Turn left out of main entrance and proceed under the railway, buses will be straight ahead. 

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Basildon Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.