Birmingham Snow Hill Railway Station

Facilities

Birmingham Snow Hill railway station is a station on the Birmingham Snow Hill - Stourbridge Junction Line in Ladywood, Birmingham. It is managed by West Midlands Railway.

Address

Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ

Tickets

Ticket Office
Yes
Monday Tuesday Wednesday Thursday: 06:00:00.000 - 21:00:00.000
Friday: 06:00:00.000 - 23:00:00.000
Saturday: 07:00:00.000 - 23:00:00.000
Sunday: 08:00:00.000 - 20:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: West Midlands Trains

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee kiosk Food outlet (Seating unavailable)

Toilets
Yes

The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2. The Gents toilets are located on Platform 2 and Platform 3. The National key toilets are located on Platform 1 and 3; these toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. The toilet facilities are only available from the first to last service.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Birmingham Snow Hill is accredited by the Secure Station Scheme**

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

This station is fully staffed. Your assistance will be provided by station staff.

Monday Tuesday Wednesday Thursday: 06:00:00.000 - 21:00:00.000
Friday: 06:00:00.000 - 23:00:00.000
Saturday: 07:00:00.000 - 23:00:00.000
Sunday: 08:00:00.000 - 20:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

A Ticket Vending Machine is available on the station concourse, by the Ticket Office.

Accessible Ticket Counter
Yes

None

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

At station front on Colmore Row.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

The nearest station with cycle storage is Birmingham Moor Street.

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 23:30:00.000
Sunday: 09:00:00.000 - 21:00:00.000
Monday To Friday: 09:00:00.000 - 21:00:00.000
Saturday: 09:00:00.000 - 21:00:00.000

Name: Multi-storey Car Park

Operator: Local Council

Spaces: 863

Taxi Rank
Yes

BBs 0121 693 3333 TOA 0121 427 8888

Bus Services
Yes
Metro Link
Yes

The Midland Metro (tram) platform is adjacent to Station for services towards Wolverhampton. For details: www.travelmetro.co.uk

Airport Link
No
Rail Replacement Services
Yes

In the event of engineering the bus/coach will collect from: Bus Stop SH4, at the front of the station on Colmore Row.

Cycle Hire
No
Port Link
No
Car Hire
No

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