Braintree Freeport Railway Station

Facilities

Braintree Freeport railway station is a station on the Braintree Branch in Essex. It is managed by Greater Anglia.

Address

Braintree Freeport station
Chapel Hill Retail Park
Braintree
Essex
CM77 8YH

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

Tickets can be collected on Smartcard at this station

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

The station is next to the Braintree Freeport Designer Village shopping centre

CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes
Staff Assistance Available
No

This station is unstaffed and served by a driver only operated train. A mobile platform host is available for pre-booked assist between the hours of 12:00 and 19:00. Alternative journey options are from Braintree or Witham. Booking is recommended

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Single platform station. This station has step free access to platform.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

There is no assistance meeting point.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 8

Sheltered: yes

Location: Within station, concourse

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
No
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Substitute bus services stop at bus stop at the station entrance

Cycle Hire
No
Port Link
No
Car Hire
No

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