Braintree Railway Station

Facilities

Braintree railway station is a station in Essex. It is managed by Greater Anglia.

Address

Braintree station
Station Approach
Braintree
Essex
CM7 3QL

Tickets

Ticket Office
Yes
Monday To Friday: 06:15:00.000 - 15:00:00.000
Saturday: 05:45:00.000 - 13:05:00.000
Sunday: 07:45:00.000 - 15:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:30:00.000 - 18:30:00.000
Saturday: 05:30:00.000 - 12:30:00.000
Sunday: 08:00:00.000 - 15:00:00.000

The waiting room is located in the station building opposite the ticket office, and is accessed from the booking hall.

Trolleys
No
Station Buffet
No
Toilets
Yes

The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:30 - 18:30Saturday 05:30 - 12:30Sunday 08:00 - 15:00

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. On weekdays only, a mobile platform host is available for pre-booked assistance between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham station, which is approximately 8 miles away. Booking is recommended.

Monday To Friday: 06:15:00.000 - 19:00:00.000
Saturday: 05:45:00.000 - 13:05:00.000
Sunday: 07:45:00.000 - 15:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This station has step free access to the single platform for trains towards Witham and London.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 84

Sheltered: yes

Location: There are two sheltered cycle parking areas providing 64 spaces located between the bus stops at the side entrance to the station and the local council car park. A further sheltered cycle parking area with 20 spaces is available in the corner of the Station Approach car park, which is operated by Braintree District Council.

Storage Type: Wheel Racks

Car Park
Yes

Phone: 0345 050 7080

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/braintree-station-g-anglia/

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 26

Taxi Rank
Yes

Taxi rank outside station entrance

Bus Services
Yes

Braintree is a PlusBus location click here to see the PlusBus map.

http://www.plusbus.info/braintree

There are regular express bus services from outside the station to Stansted Airport

Metro Link
No
Airport Link
Yes

There are regular express bus services from outside the station direct to Stansted Airport Terminal

Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off at the bus stop in the turning circle, just outside the station.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Braintree Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.