Braintree railway station is a station in Essex. It is managed by Greater Anglia.
Applicable Operators: Greater Anglia
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Accessible toilet available in the waiting room and accessed with a radar key. The toilets are only open during staffing hours
Cards and Coins
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
0800 028 28 78
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Help point available on platform 1.
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. A mobile platform host is available for pre-booked assist between the hours of 12:00 and 19:00. Outside of these hours customers are advised to use Witham (8 miles). Booking is recommendedMonday To Friday: 05:45 - 19:10
This station has step free access to all platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Location: Within station, forecourt and car park
Storage Types Available: Stands
Storage Type 1: Wheel Racks
Name: Station Car Park
Operator: National Car Parks Ltd
Taxi rank outside station entrance
Braintree is a PlusBus location click here to see the PlusBus map.
There are regular express bus services from outside the station to Stansted Airport
There are regular express bus services from outside the station direct to Stansted Airport Terminal
Substitute bus services stop at bus stop in the turning circle
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