Brough Railway Station

Ticket Office

The ticket office is located on Platform 1.

Monday To Friday: 05:15:00.000 - 19:45:00.000
Saturday: 05:15:00.000 - 19:45:00.000
Sunday: 09:00:00.000 - 18:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: TransPennine Express

Smartcard Topup

Smartcard Notes

Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.

First Class Lounge

Seated Area

Waiting Room

Monday Tuesday Wednesday Thursday Friday Saturday: 05:30:00.000 - 19:30:00.000
Sunday: 09:00:00.000 - 16:30:00.000

Heated waiting rooms are available on both platforms.

Trolleys

Station Buffet

Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

To speak to a member of our team, please call: 0345 600 1671.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 107 2149

Website: https://www.nationalrail.co.uk/

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on Platform 1 no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Passenger Help Points

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Staff Assistance Available

Monday To Friday: 05:15:00.000 - 19:45:00.000
Saturday: 05:15:00.000 - 19:45:00.000
Sunday: 09:00:00.000 - 18:30:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 82

Sheltered: yes

Location: Platforms 1 and 2

Storage Types Available: Lockers

Storage Type 1: Stands

Car Park

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: APCOA on behalf of TransPennine Express

Spaces: 172

Taxi Rank

The nearest taxi office is on the station platform.

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Replacement coaches depart outside the Ferry Inn on Station Road.

Cycle Hire

Port Link

Car Hire