Butlers Lane Railway Station

Facilities

Butlers Lane railway station is a station on the Cross City North Line in Sutton Four Oaks, Birmingham. It is managed by West Midlands Railway.

Address

Butlers Lane station
Butlers Lane
Four Oaks
West Midlands
B74 4RT

Tickets

Ticket Office
Yes
Tuesday Wednesday Thursday: 07:00:00.000 - 13:00:00.000
Friday: 07:00:00.000 - 21:00:00.000
Saturday: 08:00:00.000 - 19:00:00.000
Sunday: 11:00:00.000 - 15:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: West Midlands Trains

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes

The waiting room will be unavailable when the station is unstaffed.

Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
No
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Butlers Lane is acredited by the Secure Station Scheme**

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Both platforms

Staff Assistance Available
Yes

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Tuesday Wednesday Thursday: 07:00:00.000 - 13:00:00.000
Friday: 07:00:00.000 - 21:00:00.000
Saturday: 08:00:00.000 - 19:00:00.000
Sunday: 11:00:00.000 - 15:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
No

This station has been classified as a step-free access category C station. This means that this station does not have step-free access to any platform. More information on the step-free classification system can be found at  

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Car Park
No
Taxi Rank
Yes

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement vehicles will operate from the public service bus stops on A5127 Lichfield Road, outside The Butlers Arms.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Butlers Lane Railway Station at other websites

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