Burnham-on-Crouch Railway Station

Facilities

Burnham-on-Crouch railway station is a station on the Shenfield - Southend and Southminster Line in Burnham-on-Crouch, Essex. It is managed by Greater Anglia.

Address

Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
Essex
CM0 8BQ

Tickets

Ticket Office
Yes
Monday To Friday: 06:30:00.000 - 11:00:00.000
Weekend: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes
Smartcard Notes
Yes

 Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Cafe

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help point on platform 1

Staff Assistance Available
Yes

Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

Monday To Friday: 06:30:00.000 - 11:00:00.000
Weekend: Closed
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Single platform station. This station has step free access from the carpark to platform.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 10

Sheltered: no

Location: Station platform entrance

Storage Type: Stands

Car Park
Yes

Phone: 0345 050 7080

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 106

Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Substitute bus services stop in station car park

Cycle Hire
No
Port Link
No
Car Hire
No

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