Berwick-upon-Tweed railway station is a station on the Newcastle - Border (Berwick) Line in Berwick-upon-Tweed, Northumberland. It is managed by LNER.
Address
Berwick-upon-Tweed station
Railway Street
Berwick-upon-Tweed
Northumberland
TD15 1NF
Outside the travel centre entrance.
Monday To Friday: 07:00:00.000 - 16:00:00.000 
Applicable Operators: LNER
Located
Platform 2
Assistance Dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway Lounges
Tickets Accepted
Restricted tickets
Facilities
Unisex Toilet, newspapers
Refreshments
Complimentary: tea/coffee/hot chocolate/water/ biscuits
Wi-Fi
Yes
Showers
No
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Costa coffee available as well as vending machine on the main concourse
The toilets are located in the Main Entrance Hall and on both platforms. The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a RADAR key; a RADAR key is available from the Ticket Office upon request. Toilet opening hours are at all times that the station is open.
Departure Screens
Arrival Screens
Announcements
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Website: https://www.nationalrail.co.uk/
03457 225 225 or 18001 03457 225 225 (Text relay service)
Website: https://www.nationalrail.co.uk/
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Monday To Friday: 06:00:00.000 - 22:45:00.000 Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window.
The National key toilets are located in the Waiting Room at the station entrance and inside the First Class Lounge. The toilets in the Waiting Room are operated by a radar key; a radar key is available from the Ticket Office upon request.
Whole station
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955
Lift available from station forecourt to platforms 1 & 2.
RNIB Map for all located just to the left of the station entry doors.
Spaces: 8
Sheltered: no
Location: Within car park
Storage Type: Stands
Max length of stay is 72 hours
Website: https://www.nationalrail.co.uk/
Name: Council Car Park
Operator: Northumberland County Council
Spaces: 124
Berwick is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators are A1 Cabs 01289 308524, Fifes 01289 307188 or Berwick 01289 307771
Rail Replacement Coaches leave from the front of the station.
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