Ticket Office
On way in to access trains
Monday To Friday: 06:10:00.000 - 20:20:00.000Saturday: 06:10:00.000 - 20:20:00.000
Sunday: 07:30:00.000 - 19:00:00.000
Canterbury East railway station is a station in Kent. It is managed by Southeastern.
Address
Canterbury East station
Station Road East
Canterbury
Kent
CT1 2RB
On way in to access trains
Monday To Friday: 06:10:00.000 - 20:20:00.000 
Applicable Operators: Southeastern
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Coffee shop and Selecta vending machines
Platform 2 - Available during staffing hours
Only available when staff present
Outside the station
front of station
Departure Screens
Announcements
This station has Secure station accreditation - For more information contact 0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
On platform
The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hall
Counters can be raised or lowered to suit all customers
Platform 2 - Available during staffing hours
partialStation
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Spaces: 46
Sheltered: yes
Location: Platform 2
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Phone: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: APCOA Parking
Spaces: 144
front of station
Replacement bus stop in Station Road East, opposite the station entrance.
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