Cambridge Railway Station

Ticket Office

Monday To Friday: 05:10:00.000 - 23:00:00.000
Saturday: 05:10:00.000 - 23:00:00.000
Sunday: 07:00:00.000 - 22:55:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Oyster Notes

Oyster cards are not valid at this station

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

Smartcard Notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 04:00:00.000 - 00:10:00.000
Saturday: 04:00:00.000 - 00:10:00.000
Sunday: 06:00:00.000 - 00:10:00.000

Platforms 1, 4 and 7

Trolleys

Station Buffet

Toilets

The toilets are located on Platform 4. The accessible toilets are on platform 4

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

On platform 1.

Bureau De Change

Retail Outlets

CCTV

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Phone: 01223 307125

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Help point located on platforms 7/8.  Help points are also located in the Cycle Park on the ground floor, level 1 and level 2

Staff Assistance Available

Assistance is provided by station staff during the hours of train service operation. Booking is recommended

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms. Platforms 7and 8 accessible via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on Platform 1.

Ticket Gates

Cambridge station has Secure Station Acreditation

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 2850

Sheltered: yes

Location: Cycle point is by the Car Park

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park

Taxi Rank

in front of station

Bus Services

'Stagecoach' operate a daily network of frequent bus routes around the city and also to nearby towns and villages. Frequent 'Citi' routes 1, 3 & 7 serve Cambridge rail station to/from the city centre. For route maps and timetables: www.stagecoachbus.com/about/east

Buy a Cambridge PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

Metro Link

Airport Link

Rail Replacement Services

Rail replacement buses depart from the front of the station

Cycle Hire

Cycle hire available 7 days a week from Rutland Cycling, located next to the CyclePoint bike park.  Adults and kids' bikes, child seats, trailers and helmets available. For more info and to book online, go to

Port Link

Car Hire