Ticket Office
On way in to access trains
Monday To Friday: 06:15 - 19:30Saturday: 06:15 - 19:30
Sunday: 08:30 - 17:00
Canterbury West railway station is a station in Kent. It is managed by Southeastern.
Address
Canterbury West station
Station Road West
Canterbury
Kent
CT2 8AN
On way in to access trains
Monday To Friday: 06:15 - 19:30 
Applicable Operators: Southeastern
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Coffee shop
Platform 1 - Available during staffing hours
Cards and Coins
Departure Screens
Announcements
Arrival Screens
This station has Secure station accreditation - For more information contact 0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
On platform
Assistance/Help available from station staff from First to Last trains.
Monday To Friday: 05:00 - 01:30 two within concourse.
Counters can be raised or lowered to suit all customers
Platform 1 - Available during staffing hours
Whole station
This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Spaces: 134
Sheltered: yes
Location: downside platform - London end
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
From 1st June - new off peak evening rate (after 18:00) - £1.50
Phone: 03301 235 247
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: Saba Park Solutions UK Limited
Spaces: 112
There is a taxi rank at the front of the station.
Station forecourt
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