Cardiff Central Railway Station

Facilities

Cardiff Central railway station is a station in Castle, Cardiff. It is managed by Transport for Wales.

Address

Cardiff Central Station
Central Square
Cardiff
Cardiff
CF10 1EP

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
Yes

Facilities

First Class Lounge
Yes
Monday To Friday: 06:00 - 18:30
Saturday: Closed
Sunday: Closed

Located

 

Platform 1 

Tickets Accepted

 

All First Class

Facilities

 

A comfortable modern lounge, screens with updated train information

Refreshments

 

Complimentary refreshments and a dedicated customer host ready to serve you. 

Wi-Fi

Available

 

Showers

None

 

Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes

The toilets are located on Platforms 1 to 8. The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes

At the Penarth Road entrance and also in the main concourse. 

Tourist Information Office
No
Cash Machine
Yes

Located outside main entrance

Bureau De Change
No
Retail Outlets
Yes

News agent Convenience store

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales

Left Luggage
Yes

Website: http://www.tfwrail.wales

Lost Property
Yes

Phone: 03333 211 202

Website: https://tfwrail.wales/lost-property

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

The meeting point for customers who require assistance is at the Customer Service desk located in the main booking hall at the front of the station. 

Passenger Help Points
Yes
Staff Assistance Available
Yes

0400 - 0100 Mon-Fri     0400 - 0030 Sat     0700 - 0030 Sun

Monday To Friday: 04:00 - 01:00
Saturday: 04:00 - 00:30
Sunday: 07:00 - 00:30
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Step Free Access
Yes

Whole station

Category A.

Step free access is available to Platforms 1 to 7. Access to Platform 0 is via a shallow ramp from the station car park.

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Ticket Gates
Yes

Accessible gate available at each set of ticket gates

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 90

Sheltered: yes

Location: East end of platforms 1 and 2, 3 and 4, 6 and 7 - also at the front and rear of the station.

Sheltered stands are available on each platform.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

Taxi rank is on the right as you exit the main station entrance

Bus Services
Yes

There is currently no central bus station.  Bus services depart and arrive at stops around the city centre.  Click on the link to see a list of routes and timetables

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
Yes

The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.


The full timetable can be found http://www.trawscymru.info/t9/.  The journey time is 40 minutes.

Rail Replacement Services
Yes

At the rear car park (Penarth Road entrance)

Cycle Hire
No
Port Link
No
Car Hire
No

To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021.

abcrailwayguide.uk is a Good Stuff website.