Cardiff Central Railway Station

Facilities

Cardiff Central railway station is a station in Castle, Cardiff. It is managed by Transport for Wales.

Address

Cardiff Central Station
Central Square
Cardiff
Cardiff
CF10 1EP

Tickets

Ticket Office
Yes

At the Penarth Road entrance and on the concourse.

Monday To Friday: 05:40:00.000 - 21:30:00.000
Saturday: 05:40:00.000 - 21:30:00.000
Sunday: 07:30:00.000 - 21:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes

Facilities

First Class Lounge
Yes
Monday To Friday: 06:00:00.000 - 18:30:00.000
Saturday: Closed
Sunday: Closed

Located on Platform 1 

All First Class tickets accepted.

A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you. 

Wi-Fi is available.

Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Cold drinks vending machine.

Hot drinks vending machine.

Food vending machine.

Food outlet (Seating available).

Toilets
Yes

The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
Yes

At the Penarth Road entrance and also in the main concourse.

Tourist Information Office
No
Cash Machine
Yes

Located outside the main entrance.

Bureau De Change
No
Retail Outlets
Yes

News agent and convenience store

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: http://www.tfwrail.wales

Lost Property
Yes

Phone: 03333 211 202

Website: https://tfwrail.wales/lost-property

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Monday to Friday 04:00 to 01:00

Saturday 04:00 to 00:30

Sunday 07:00 to 00:30

Monday To Friday: 04:00:00.000 - 01:00:00.000
Saturday: 04:00:00.000 - 00:30:00.000
Sunday: 07:00:00.000 - 00:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.

Step Free Access
Yes

Whole station

Category A.

Step free access is available to Platforms 0 to 8.

Ticket Gates
Yes

Accessible gate available at each set of ticket gates

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 156

Sheltered: yes

Location: Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0

Sheltered stands are available on each platform.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

The taxi rank is located on Saunders Road, to the north of the station and right off Central Square). Exit the station through the main north side entrance turn right and the taxi rank will be in front of you as you head eastwards.

Bus Services
Yes

There is currently no central bus station.  Bus services depart and arrive at stops around the city centre.  Click on the link to see a list of routes and timetables

Buy a Cardiff PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Metro Link
No
Airport Link
Yes

The T9 Airport Express coach service departs from the bus stop at the rear of the railway station.

The full timetable can be found http://www.trawscymru.info/t9/.  The journey time is 40 minutes.

Rail Replacement Services
Yes

The rail replacement bus stop is at the rear car park (Penarth Road entrance).

Cycle Hire
Yes

Cycle hire is provided by Brompton Bike and Ovo/Next Bikes Brompton Bike are located next to Marks and Spencer in the south west area of Central Square. Home - Brompton Bike Hire (bromptonhire.com)

Ovo/Next bike are located in the north east of Central Square by the bus station area - opposite Greggs, and a second location on Penarth Road at the entrance to the Penarth Road car park nextbike – origin bike sharing

Port Link
No
Car Hire
No

abcrailwayguide.uk is a Good Stuff website.