Cardiff Queen Street Railway Station

Facilities

Cardiff Queen Street railway station is a station in Adamsdown, Cardiff. It is managed by Transport for Wales.

Address

Cardiff Queen Street station
Station Terrace
Cardiff
Cardiff
CF10 4EY

Tickets

Ticket Office
Yes

Near the main entrance

Monday Tuesday Wednesday Thursday Friday Saturday: 07:40:00.000 - 18:00:00.000
Sunday: 10:00:00.000 - 15:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday Tuesday Wednesday Thursday Friday Saturday: 05:30:00.000 - 00:00:00.000
Sunday: 08:00:00.000 - 23:00:00.000

Seating area in the café on platform 3/4.

Trolleys
No
Station Buffet
No
Toilets
Yes

The toilets are located on Platform 4. The National Key toilets are located on Platform 4 and also in the main concourse to the left of the ticket office; these toilets are operated by a RADAR key and are only available during staffing hours.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
No
Staff Assistance Available
Yes

Help provided by on train staff outside staffing hours.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:30:00.000 - 23:00:00.000
Sunday: 08:00:00.000 - 23:00:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machines are near the main entrance and take cash and major debit and credit cards.

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

Usually, Category B.

Step free access is available to all platforms via lifts. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.”

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 36

Sheltered: no

Location: Cycle parking is located at three locations. 8 Sheffield stands providing for 16 bicycles are located on Station Terrace, outside the station to the right of the station entrance. 6 Sheffield stands providing for 12 bicycles are located on Platform 5. 4 Sheffield stands providing for 8 bicycles are located on Platform 2

Storage Type: Stands

Car Park
No
Taxi Rank
No
Bus Services
Yes

Limited service from stop outside station Mondays to Fridays

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is on Churchill Way. To Cardiff Central, it will stop by the entrance to Ibis Hotel. To Cathays/Health, it will stop opposite the Ibis Hotel.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Cardiff Queen Street Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.