Ticket Office
Monday To Friday: 06:10:00.000 - 20:15:00.000
Saturday: 07:00:00.000 - 18:45:00.000
Sunday: Closed
Saturday: 07:00:00.000 - 18:45:00.000
Sunday: Closed
Colchester Town railway station is a station on the Walton and Clacton Branches in Essex. It is managed by Greater Anglia.
Address
Colchester Town station
St. Botolphs Circus
Colchester
Essex
CO2 7EF
Applicable Operators: Greater Anglia
The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.
'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries
Self-service vending machine providing cold drinks and snacks
The toilets are located in the station building and are accessed via the waiting room. An accessible toilet is available in the female toilets, although a radar key is not required to access this facility. All toilets are scheduled to be open at the following times:
Monday - Friday 06:30 - 14:50 Saturday 07:30 - 14:50 Sunday Closed
Departure Screens
Announcements
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Website: https://www.nationalrail.co.uk/
0800 028 28 78
Website: https://www.nationalrail.co.uk/
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help points can be found at the following location(s):
Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.
Monday To Friday: 06:10:00.000 - 20:15:00.000 Whole station
This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Spaces: 20
Sheltered: yes
Location: There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).
Storage Type: Stands
Website: https://www.nationalrail.co.uk/
Name: There is a Council managed car park behind the station
Operator: Local Council
Colchester Town Station is around 5 minutes walk from Colchester Bus Station
On Saturday 16th and Saturday 23rd November 2024, buses will replace trains from Colchester Town station as part of pre-planned engineering works. The replacement buses will pick-up and drop-off at the bus stop adjacent to the Colchester Magistrates' Court building.
When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.
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