Colchester Town Railway Station

Facilities

Colchester Town railway station is a small staffed station on the Walton and Clacton Branches in Essex. It is managed by Greater Anglia.

Address

Colchester Town station
St. Botolphs Circus
Colchester
Essex
CO2 7EF

Tickets

Ticket Office
Yes
Monday To Friday: 06:10 - 20:15
Saturday: 07:00 - 18:45
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 06:10 - 20:15
Saturday: 07:00 - 18:45
Sunday: Closed
Trolleys
No
Station Buffet
Yes

Coffee kiosk and self service vending machine

Toilets
Yes

Toilets are located alongside the ticket office and only open when the station is staffed.

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Assistance at this station is provided by a staff member during ticket office opening hours. Train guards also operate on this route and can provide assistance outside of these hours. Booking is recommended

Monday To Friday: 06:10 - 20:15
Saturday: 07:00 - 18:45
Sunday: Closed
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Single platform station. This station has step free access to the platform.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 24

Sheltered: yes

Location: Within station, forecourt and on platform

Storage Type: Stands

Car Park
No

Website: https://www.nationalrail.co.uk/

Name: There is a Council managed car park behind the station

Operator: Local Council

Taxi Rank
No
Bus Services
Yes

Colchester Town Station is around 5 minutes walk from Colchester Bus Station

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop at bus stop Aa in Osborne Street

Cycle Hire
No
Port Link
No
Car Hire
No

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