Chafford Hundred Lakeside Railway Station

Facilities

Chafford Hundred Lakeside railway station is a large station on the Tilbury Loop in Thurrock Borough. It is managed by c2c.

Address

Chafford Hundred station
Burghley Road
Chafford Hundred
Essex
RM16 6QQ

Tickets

Ticket Office
Yes
Monday To Friday: 06:00:00.000 - 18:30:00.000
Saturday: 08:15:00.000 - 18:30:00.000
Sunday: 08:45:00.000 - 15:20:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up is only available from the self-service ticket machines

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
Yes
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located in the Booking Hall.

The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.

Baby Change Facilities
Yes

Female toilets,Male toilets

Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes

Tesco Express outside the station

Bureau De Change
No
Retail Outlets
Yes

Lakeside Shopping Centre.

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday and Sunday: 09:00 - 16:00

Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes
Monday To Friday: 05:45:00.000 - 22:00:00.000
Saturday: 06:45:00.000 - 21:30:00.000
Sunday: 07:15:00.000 - 16:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Booking hall. This can be accessed using a radar key.

Step Free Access
Yes

Whole station

Step free access is available from street level to the platform. Lifts/subways also connect the station to Intu Lakeside shopping centre

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Outside station entrance

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 52

Sheltered: yes

Location: Outside station entrance (stands), by car park entrance (secure)

Stands are owned and maintained by council

Storage Types Available: Compound

Storage Type 1: Stands

Car Park
Yes

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 138

Taxi Rank
Yes

Yes

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Bus stops outside station entrance.

Ticket acceptance may be arranged on TfL Bus 370 to South Ockendon and Upminster, this service operates from Lakeside Shopping Centre Bus Station.

Cycle Hire
No
Port Link
No
Car Hire
No

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