Chelmsford railway station is a large station on the Shenfield - Ipswich Line in Essex. It is managed by Greater Anglia.
As part of the station improvement works there is a temporary ticket office open at the West entrance. Please note that this temporary ticket office will close at 2100 hrs each evening.Monday To Friday: 05:50 - 22:00
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Coffee shop Café Vending machines
The toilets are located on each platform. The accessible (radar key) toilets are located on the Ground Floor, near the lifts.
Cards and Coins
Located on concourse
Newsagent Flower stall Hairdresser Dry cleaner
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
0800 028 28 78
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Help point located on ticket hall concourse.
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.Monday To Friday: 05:50 - 22:00
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on relevant platform.
Location: There is a dedicated Cycle Point, with free cycle parking, plus secure cycle parking and premium cycle parking. This is in Park Road, opposite the station.
Storage Types Available: Compound
Storage Type 1: Stands
Storage Type 2: Wheel Racks
There is a taxi rank outside the station.
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located outside the station on Duke Street.
Replacement transport stop at the bus stop on Victoria Road by station entrance
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