Ticket Office
Monday To Friday: 05:50:00.000 - 22:00:00.000
Saturday: 05:50:00.000 - 22:00:00.000
Sunday: 07:00:00.000 - 23:00:00.000
Saturday: 05:50:00.000 - 22:00:00.000
Sunday: 07:00:00.000 - 23:00:00.000
Chelmsford railway station is a station on the Shenfield - Ipswich Line in Essex. It is managed by Greater Anglia.
Address
Chelmsford station
Duke Street
Chelmsford
Essex
CM1 1HT
Applicable Operators: Greater Anglia
The waiting rooms are located in the station buildings and can be accessed from Platform 1 (for trains towards London), and Platform 2 (for trains towards Colchester and Ipswich).
Ume Garden's Sushi & Bento
Self-service vending machines providing cold drinks and snacks
Free water refill point located inside the the ticket barriers on the station concourse
There are male and female toilets located in the station buildings on Platform 1 (for trains towards London) and also on Platform 2 (for trains towards Colchester and Ipswich). An accessible toilet is available for radar key holders and is located on the ground floor, near the lifts. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:00 - 23:00Saturday 05:00 - 23:00Sunday 08:00 - 23:00
Departure Screens
Announcements
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Website: https://www.nationalrail.co.uk/
0800 028 28 78
Website: https://www.nationalrail.co.uk/
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Whole station
This station has step free access to both platforms via lifts.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the customer information office on the relevant platform.
Chelmsford station has Secure Station Acreditation
Spaces: 960
Sheltered: yes
Location: There is a dedicated Cycle Point with free cycle parking, secure cycle parking, and premium cycle parking located in Park Road, opposite the station.
Storage Types Available: Compound
Storage Type 1: Stands
There is a taxi rank outside the station.
'First' operates a network of frequent local bus routes around Chelmsford and to nearby towns. For route maps and timetables: www.firstgroup.com/ukbus
Buy a Chelmsford PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info
Bus stops are located outside the station on Duke Street.
Rail replacement bus services pick up and drop off at the bus stops on Victoria Road, by the station entrance.
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