Chalkwell Railway Station

Ticket Office

Monday To Friday: 05:15:00.000 - 19:45:00.000
Saturday: 06:40:00.000 - 16:15:00.000
Sunday: 07:45:00.000 - 15:30:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 05:15:00.000 - 20:00:00.000
Saturday: 08:15:00.000 - 17:40:00.000
Sunday: 06:45:00.000 - 16:10:00.000

Platform 1 & 2

Trolleys

Station Buffet

Coffee station kiosk

Toilets

Toilets are located on Platforms 1&2.

Access to the National key toilets must be requested at the Ticket Office window.

Baby Change Facilities

Ladies toilets

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

To front of station

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Step free access is not available to either platform at this station

Ticket Gates

Impaired Mobility Set Down

Outside front of station

Wheelchairs Available

Cycle Storage

Spaces: 50

Sheltered: no

Location: Outside station entrance

Stands are owned and maintained by council

Storage Type: Stands

Car Park

Taxi Rank

Outside front of station

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Rail Replacement buses will call at the station entrance at stop A and B.

Cycle Hire

Port Link

Car Hire