Crosskeys Railway Station

Facilities

Crosskeys railway station is a station in Crosskeys, Caerphilly. It is managed by Transport for Wales.

Address

Crosskeys station
Risca Road
Crosskeys
Caerphilly County
NP11 7BU

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes

Customer help points are available on both platforms. 

Staff Assistance Available
No

Yes. Assistance is provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The Ticket Vending Machine at this station accepts cash and card payments.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Category B2.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.  Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Ticket Gates
No
Impaired Mobility Set Down
Yes

Set down and pick up outside the station entrance, adjacent to Carlton Terrace and the southbound platform.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 4

Sheltered: no

Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central). 

Storage Type: Lockers

Car Park
No
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.

Cycle Hire
No
Port Link
No
Car Hire
No

To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021.

Things near Crosskeys Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.