Clapham Junction Railway Station

Facilities

Clapham Junction railway station is a small unstaffed station on the Waterloo - Woking Line in Wandsworth, London. It is managed by Network Rail.

Address

Clapham Junction station
St John's Hill
Clapham
Greater London
SW11 2QP

Tickets

Ticket Office
Yes
Monday To Friday: 06:15:00.000 - 21:30:00.000
Saturday: 06:15:00.000 - 21:30:00.000
Sunday: 07:15:00.000 - 21:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster validator

Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: South Western Railway

Travelcard Zone
Yes

Zone 2

Smartcard Topup
Yes
Smartcard Notes
Yes

Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes

The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Service
Yes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0330 095 0168

Website: https://www.nationalrail.co.uk/

Monday To Friday: 07:00:00.000 - 21:44:00.000
Weekend: 08:00:00.000 - 20:00:00.000

Accessibility

Help Line
Yes

If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points
Yes

Customer Help points are located on every platform

Staff Assistance Available
Yes
Monday Tuesday Wednesday Thursday: 04:30:00.000 - 01:30:00.000
Friday Saturday Sunday: 04:30:00.000 - 01:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Counter
Yes

In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This is a Category B1 station.

Step free access available through Brighton Yard entrance to all platforms via lifts.

Step free access available through Grant Road entrance to platform 1 and 2 via lifts

The Assistance Meeting Point varies - please check with your operator.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 294

Sheltered: yes

Location: Brighton Yard side of the station.

There are lockers for hire, subject to availability.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
No
Taxi Rank
No
Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Through services: Grant Road Bus Stop A

All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C

Arrivals via Wandsworth Town: Grant Road Bus Stop R

Cycle Hire
Yes

Santander Bikes

Port Link
No
Car Hire
No

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