Cromer Railway Station

Ticket Office

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

A large Morrisons store is just next to the station

CCTV

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Help points can be found at the following location(s):

• Next to the sheltered cycle parking area at the station entrance, fixed to the grey post beneath the customer information screen

Staff Assistance Available

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to the platform for trains towards both Norwich and Sheringham.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 20

Sheltered: yes

Location: There are two cycle lockers against the brick wall next to the pedestrian access from the station to the Morrisons store, and a sheltered cycle parking area providing ten spaces can be located at the entrance to the platforms. There are also four cycle stands on Platforms 1 / 2, between the entrance to the platforms and the blue Amazon Hub locker.

Storage Types Available: Lockers

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park

Phone: 0345 600 7245

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Greater Anglia

Spaces: 9

Taxi Rank

Bus Services

The Coasthopper service by Sanders Coaches (CH1), from Wells through to Cromer along the Coast, runs 7 days a week and connects most of North Norfolk Coast with stops at Wells, Stiffkey, Morston, Blakeney, Cley, Salthouse, Weybourne, Sheringham, East Runton, West Runton , and Cromer.

Click here for details of the Coasthopper - between Mundesley and Wells-next-the-Sea.

Click here for details of the Coastliner - between Wells-next-the-Sea and Hunstanton.

Metro Link

Airport Link

Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stop on Beach Road, near Morrisons.

Cycle Hire

Port Link

Car Hire