Cheltenham Spa Railway Station

Facilities

Cheltenham Spa railway station is a station in Gloucestershire. It is managed by Great Western Railway.

Address

Cheltenham Spa station
Queens Road
Cheltenham
Gloucestershire
GL51 8NP

Tickets

Ticket Office
Yes

In ticket hall and on Bristol bound platform

Monday To Friday: 06:15:00.000 - 20:15:00.000
Saturday: 06:15:00.000 - 19:15:00.000
Sunday: 09:00:00.000 - 16:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Great Western Railway

Smartcard Topup
No
Smartcard Notes
Yes

Smartcard Accepted

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Monday To Friday: 05:45:00.000 - 20:15:00.000
Saturday: 05:45:00.000 - 19:15:00.000
Sunday: 09:00:00.000 - 20:15:00.000
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets are located on the Entrance Level. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
Yes

Connect to "GWR Free Station WiFi"

Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
No

Meeting point: Customer assist office.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Step free Category B2 station - step free access available to both platforms via steep ramps to each platform.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Customer Service office main Concourse. Please notify a member of staff.

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 134

Sheltered: yes

Location: Platform 1 and car park

Please note: cycles can be carried on our trains free of charge restrictions apply find out more here

Storage Type: Stands

Car Park
Yes

Phone: 0345 165 2030

Website: http://www.apcoa.co.uk

Name: Station Car Park

Operator: APCOA Parking (UK) Limited

Spaces: 286

Taxi Rank
Yes

Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Front of the station

Cycle Hire
Yes

Compass Holidayscompass-holidays.com01242 250 642located on platform

Port Link
No
Car Hire
No

Things near Cheltenham Spa Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.