Caerphilly Railway Station

Ticket Office

Monday To Friday: 06:00:00.000 - 18:00:00.000
Saturday: 07:30:00.000 - 18:00:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Transport for Wales

Smartcard Topup

Smartcard Notes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

Convenience store

CCTV

Customer Information Service

Departure Screens

Arrival Screens

Announcements

Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Help Line

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Ticket office for advice only.

Staff Assistance Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

Accessible Ticket Machines

The ticket machine(s) take cash, and major debit and credit cards.

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

Category B2.

Platform 1 (for Cardiff) has level access.

Platform 2 (for Rhymney) is accessible only by a footbridge or by a steep ramp.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 14

Sheltered: yes

Location: 5 Sheffield stands providing parking for up to ten bicycles are located in a shelter near the station entrance to the Cardiff direction, southbound, platform.2 Sheffield stands providing parking for up to 4 bicycles are located on platform 3.

5 hoops

Storage Type: Stands

Car Park

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Transport for Wales/Caerphilly County Borough Council

Spaces: 222

Taxi Rank

Taxi rank within 100m and clearly signposted

Bus Services

'Stagecoach' operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:

www.stagecoachbus.com

Buy a Caerphilly PlusBus ticket with your train ticket, for unlimited bus travel around the town. For details:

www.PlusBus.info

The Bus Interchange is located beside the rail station.

Metro Link

Airport Link

Rail Replacement Services

The rail replacement bus stop is Bay 11 at the bus stand outside the front of the station.

Temporary change on Saturday 31 August and Sunday 01 September. Due to road closures the rail replacement bus stop for Caerphilly will be located: Local bus stop on St Martin’s Rd. Towards Cardiff, in front of St Martin’s church. Towards Rhymney, opposite.

Cycle Hire

Port Link

Car Hire