Chepstow Railway Station

Facilities

Chepstow railway station is a station on the Border (Chepstow) - Severn Tunnel Junction Line in Chepstow, Monmouthshire. It is managed by Transport for Wales.

Address

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

Tickets

Ticket Office
Yes
Monday To Friday: 06:30:00.000 - 17:30:00.000
Saturday: 08:00:00.000 - 13:00:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Café

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
No
Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
No
Staff Assistance Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Category B3.

Step free access is available to Platform 1 (to Gloucester).  Platform 2 (for Newport) is only accessible via a footbridge.

Ticket Gates
No
Impaired Mobility Set Down
Yes

Set down and pick up outside the station entrance.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Car Park
Yes
Taxi Rank
Yes

Taxi rank outside the front of the station.

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is in the station car park.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Chepstow Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.