Chepstow Railway Station

Facilities

Chepstow railway station is a station on the Border (Chepstow) - Severn Tunnel Junction Line in Chepstow, Monmouthshire. It is managed by Transport for Wales.

Address

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine. 

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Café

Toilets
Yes
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
Yes

No platform staff available. Assistance is provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

 The ticket machine takes debit and credit cards only. 

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
No

Category B3

Step free access is available to Platform 1 (to Gloucester).  Platform 2 (for Newport) is only accessible via a footbridge. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
Ticket Gates
No
Impaired Mobility Set Down
Yes

Set down and pick up outside the station entrance.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
No
Car Park
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Name: Chepstow Station Car Park

Operator: Transport for Wales

Spaces: 11

Taxi Rank
Yes

There is a taxi rank outside the front of the station. 

Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.

Cycle Hire
No
Port Link
No
Car Hire
No

To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021.

Things near Chepstow Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.