Cradley Heath Railway Station

Facilities

Cradley Heath railway station is a station on the Birmingham Snow Hill - Stourbridge Junction Line in Cradley Heath and Old Hill, Sandwell Borough Council. It is managed by West Midlands Railway.

Address

Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL

Tickets

Ticket Office
Yes

A Ticket Vending Machine is located in the Booking Hall.

Monday To Friday: 06:00 - 20:00
Saturday: 07:00 - 20:00
Sunday: 09:15 - 18:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Cradley Heath Station is accredited by the Secure Station Scheme**

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes

On both platforms

Staff Assistance Available
Yes

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Monday To Friday: 06:00 - 20:00
Saturday: 07:00 - 20:00
Sunday: 09:15 - 18:00
Induction Loop
Yes
Accessible Ticket Machines
No
Accessible Ticket Counter
Yes

An accessible ticket counter has now been installed at Cradley Heath.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 26

Sheltered: no

Storage Types Available: Stands

Storage Type 1: Lockers

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Network West Midlands

Spaces: 243

Taxi Rank
Yes

Royal 01384 411777 Skyline 01384 633333

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Cradley Heath Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.