Chester Road Railway Station

Facilities

Chester Road railway station is a small staffed station on the Cross City North Line in Sutton New Hall, Birmingham. It is managed by West Midlands Railway.

Address

Chester Road station
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS

Tickets

Ticket Office
Yes

A Ticket Vending Machine is located in the station entrance to Platform 2.

Monday Tuesday Wednesday Thursday: 06:00 - 19:00
Friday: 07:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 09:00 - 16:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
Yes
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Chester Road is acredited by the Secure Station Scheme**

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 0248998

Website: https://www.nationalrail.co.uk/

 This station is not staffed at all times, when This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998

Passenger Help Points
Yes

On both platforms

Staff Assistance Available
Yes

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

  Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Monday Tuesday Wednesday Thursday: 06:00 - 19:00
Friday: 07:00 - 20:00
Saturday: 08:00 - 20:00
Sunday: 09:00 - 16:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

A Ticket Vending Machine is available in the station entrance area to Platform 2.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

Step free access from Booking Hall to Birmingham Platform via slope and Lichfield via step free subway and long slope. Alternative entrance to Birmingham Platform via slope direct from Bus stop. 30 steps up to Lichfield Platform or 29 Steps up to Birmingham Platform via subway. Access to Birmingham ramp from Booking Hall.

Ticket Gates
No
Impaired Mobility Set Down
Yes

Slope entrance to station from Bus stop. Ramps to platforms 120m.

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 10

Sheltered: no

Storage Type: Stands

Car Park
Yes

Website: https://www.nationalrail.co.uk/

Name: Blake Street

Operator: Network West Midlands

Spaces: 155

Taxi Rank
Yes

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Chester Road Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.