Ticket Office
Ticket machines can be found in the Booking hall.
Monday To Friday: 05:30:00.000 - 20:00:00.000Saturday: 05:30:00.000 - 19:00:00.000
Sunday: 08:10:00.000 - 19:00:00.000
Crewe railway station is a station on the Stafford - Crewe Line in Crewe, Cheshire East. It is managed by Avanti West Coast.
Address
Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR
Ticket machines can be found in the Booking hall.
Monday To Friday: 05:30:00.000 - 20:00:00.000 
Applicable Operators: Avanti West Coast
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
Location
On the concourse above platform 5.
To enter the First Class lounge, just show your valid Avanti West Coast ticket (either Avanti West Coast Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.
Platform 5 and Platform 6 as well as the Calm Corner on Platform 5
Shops and cafes available on P1-5 an P6-11 including the concourse
The National key toilets are located on Platforms 5 and 6; these toilets are operated by a radar key. A Changing Places toilet is available on Platform 6.
Toilet opening times :
Monday to Friday: 04.00am - 02.00am
Saturday: 04.00am - 02.00am
Sunday: 06.00am - 02.00am
Departure Screens
Arrival Screens
Announcements
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Website: https://www.nationalrail.co.uk/
Website: https://www.nationalrail.co.uk/
08000 158 123 (08000 158 124 Textphone)
Website: https://www.nationalrail.co.uk/
Passenger assistance meeting point - Ticket barriers near main entrance.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Passenger assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Whole station
Category A - This station has step-free access to all platforms
Spaces: 186
Sheltered: yes
Location: all platforms
10 hoops on platform 3 (2 x cycles per hoop = 20 spaces)
22 hoops on platform 5 (2 x cycles per hoop = 44 spaces)
20 hoops on platform 6 (2 x cycles per hoop and 2 hoops with space for 1 cycle each = 42 spaces)
22 hoops on platform 11 (2 x cycles per hoop = 44 spaces)
17 hoops on platform 12 (2 x cycles per hoop = 34 spaces)
5 hoops in Weston Raoad car park (2 x cycles per hoop = 10 spaces)
Short Stay Car Park Pedley Street 18 spaces
Weston Road Car Park 10 spaces
Storage Type: Stands
Rail replacement coach services can be found at the side of the station on the left as you exit.
Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.
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