Crawley Railway Station

Ticket Office

Monday To Friday: 06:10:00.000 - 20:20:00.000
Saturday: 06:10:00.000 - 20:20:00.000
Sunday: 08:40:00.000 - 18:20:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southern

Smartcard Topup

Smartcard Notes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Wifi information at this station

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Website: https://www.nationalrail.co.uk/

Help Line

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Assistance can be pre booked up to two hours before departure by contacting .

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our Assisted Travel team on: 0800 138 1016
• Texting us on: 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

.

Passenger Help Points

Ticket office and platforms.

Staff Assistance Available

• texting us on 07970 511077

Monday To Friday: 05:00:00.000 - 01:00:00.000
Saturday: 05:00:00.000 - 01:00:00.000
Sunday: 06:00:00.000 - 00:15:00.000

Induction Loop

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This is a Category A station. This station has step-free access to all platforms via lifts. Assistance Meeting Point is the Ticket Office.

Ticket Gates

Impaired Mobility Set Down

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Wheelchairs Available

Cycle Storage

Spaces: 60

Location: Station car park

Cycles are left at owners risk. Abandoned cycles may be removed.

Storage Type: Stands

Car Park

Phone: 01895 262122

Website: https://www.apcoa.co.uk/southern/

Name: Station Car Park

Operator: APCOA Parking UK

Spaces: 99

Taxi Rank

No

Bus Services

Information to plan your onward journey is available in the “Onward Travel Information Map” below.

Metro Link

Airport Link

Rail Replacement Services

The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.

Cycle Hire

Port Link

Car Hire