Chester Railway Station

Facilities

Chester railway station is a station in Cheshire West and Chester. It is managed by Transport for Wales.

Address

Chester Station
City Road
Chester
Cheshire
CH1 3NS

Tickets

Ticket Office
Yes

There are 3 machines next to the ticket barrier

Monday To Friday: 07:00:00.000 - 22:30:00.000
Saturday: 07:00:00.000 - 22:30:00.000
Sunday: 08:00:00.000 - 22:30:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
No

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes

Coffee shop.

Buffet.

Public House/Bar.

Toilets
Yes

The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
Yes

Located on the platform(s).

Tourist Information Office
No
Cash Machine
Yes

Located on the concourse.

Bureau De Change
No
Retail Outlets
Yes

News agent

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
No
Staff Assistance Available
No

The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

Category A.

Step free access is available to all platforms via lifts.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 76

Sheltered: yes

Location: On the concourse

Cycle Storage is located behind the buffet on the main concourse.

Storage Type: Stands

Car Park
Yes
Taxi Rank
Yes

At the front of the station

Bus Services
Yes

First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is the local bus stop near the station.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Chester Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.