Ticket Office
Monday To Friday: 06:10:00.000 - 21:00:00.000
Saturday: 06:40:00.000 - 20:00:00.000
Sunday: 08:10:00.000 - 17:40:00.000
Saturday: 06:40:00.000 - 20:00:00.000
Sunday: 08:10:00.000 - 17:40:00.000
Denmark Hill railway station is a medium sized station in Southwark, London. It is managed by Thameslink.
Address
Denmark Hill station
Denmark Hill
London
SE5 8BB
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Thameslink, London Overground, Southeastern
Zone 2
For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
Available during staffing hours.
Departure Screens
Announcements
Website: https://www.nationalrail.co.uk/
Please visit www.thameslinkrailway.com/help-and-support/journey-problems/lost-property and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
Website: https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Website: https://www.nationalrail.co.uk/
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
A staff-operated ramp is required for step-free access between train and platform at this station.
Station staff are usually available at the times listed below.
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Whole station
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Booking Hall.
Spaces: 85
Sheltered: yes
Location: To the left of the Windsor Walk entrance
To access the cycle storage, a Key Smartcard is required. Apply for one free of charge from the Thameslink website.
Storage Type: Stands
No
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
(Links open in a new window)