Ebbsfleet International Railway Station

Facilities

Ebbsfleet International railway station is a station in Swanscombe and Greenhithe, Kent. It is managed by Southeastern.

Address

Ebbsfleet International station
International Way
Ebbsfleet Valley
Kent
DA10 1EB

Tickets

Ticket Office
Yes

On way in to access trains

Monday To Friday: 05:35:00.000 - 22:00:00.000
Saturday: 05:35:00.000 - 22:00:00.000
Sunday: 09:20:00.000 - 17:40:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southeastern

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

coffee shop

Toilets
Yes

Booking Hall - Available during staffing hours

Baby Change Facilities
Yes

Only available when staff present

Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes
Bureau De Change
Yes
Retail Outlets
Yes

M&S

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

0345 322 7021

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

Passenger Help Points
Yes

On platform

Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes

booking hall

Accessible Ticket Counter
Yes

 There are standing height and wheelchair height ticket counters available.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Booking Hall- Available during staffing hours

Step Free Access
Yes

partialStation

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 44

Sheltered: yes

Location: On the approach to the station from the main car parks

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park
Yes
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Coach bays at the far end of the main station concourse (what 3 words: grit.feed.agenda)

Cycle Hire
No
Port Link
No
Car Hire
Yes

Contact Avis on 01474 350631

Things near Ebbsfleet International Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.