Eastbourne Railway Station

Facilities

Eastbourne railway station is a station on the Brighton and Wivelsfield - Seaford and Hastings Line in East Sussex. It is managed by Southern.

Address

Eastbourne station
Terminus Road
Eastbourne
East Sussex
BN21 3QJ

Tickets

Ticket Office
Yes
Monday To Friday: 06:00:00.000 - 21:15:00.000
Saturday: 05:50:00.000 - 21:15:00.000
Sunday: 06:40:00.000 - 21:15:00.000
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southern

Smartcard Topup
No
Smartcard Notes
Yes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes
Toilets
Yes
Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
Yes

Wifi information at this station

Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes

Newsagent

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.

Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points
Yes
Staff Assistance Available
No

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Induction Loop
Yes
Accessible Ticket Machines
Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This is a Category A station: This station has step-free access to all platforms.

Assistance Meeting Point is on the concourse.

This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Located at both sides of the station

Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 248

Location: Stands at the front of the station and sheltered stands near the car park

Cycles are left at owners risk. Abandoned cycles may be removed.

Storage Type: Stands

Car Park
Yes

Phone: 01895 262122

Website: https://www.apcoa.co.uk/southern/

Name: Station Car Park

Operator: APCOA Parking UK

Spaces: 349

Taxi Rank
Yes

Yes

Bus Services
Yes

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop location is shown on the "Rail Replacement Bus Map" below.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Eastbourne Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.