Ticket Office
East Croydon railway station is a station in Croydon, London. It is managed by Southern.
Address
East Croydon station
Station Approach
Croydon
Greater London
CR0 1LF
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Southern, Thameslink
Zone 5
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.
Located outside the front of the station.
Departure Screens
Announcements
If you have lost something at one of our stations or onboard our trains, please visit our website and use the webform to register your lost item. As some of our trains serve stations which are managed by other train operators (see below), you should also consider logging your lost item with them, just in case it's been handed in at one of their stations. ThameslinkSouth Western RailwaySoutheasternTransport for London including London OvergroundLondon North Western Railway If you have found an item of lost property, please hand it in to a member of staff.
Website: https://www.southernrailway.com/lostproperty
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018
Phone: 0800 138 1016
Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is by the Information Point on the station concourse.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
partialStation
This is a Category B1 station: Step Free access to all platforms.
The Assistance Meeting Point is the by Information Point on station concourse.
Located on the east side of the station entrance.
Spaces: 40
Location: Located by the station entrance, opposite Platform 6. Cycles are left at owners risk. Abandoned cycles may be removed.
Storage Type: Stands
Yes, located by on the east side of the station entrance.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
Please click the link for details regarding the rail replacement bus location.
(Links open in a new window)