Ely Railway Station

Facilities

Ely railway station is a medium sized station on the Ely - Kings Lynn Line in Ely, Cambridgeshire. It is managed by Greater Anglia.

Address

Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS

Tickets

Ticket Office
Yes
Monday To Friday: 06:00 - 19:00
Saturday: 07:00 - 19:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Smartcard Topup
Yes
Smartcard Notes
Yes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.

Baby Change Facilities
Yes

Female toilets

Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes
Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
Yes

Located on concourse

Bureau De Change
No
Retail Outlets
Yes
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Passenger Help Points
Yes

On each platform

Staff Assistance Available
Yes

Assistance at this station is provided by a staff member during train service hours. Booking is recommended.

Monday Tuesday Wednesday Thursday Friday Saturday: 05:15 - 01:00
Sunday: 08:00 - 01:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

Whole station

This station has step free access to all platforms via a ramped subway.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 330

Sheltered: yes

Location: In station car park

Storage Type: Stands

Car Park
Yes
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Replacement transport stop at station entrance

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Ely Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.