East Tilbury Railway Station

Ticket Office

Platform 1

Monday To Friday: 06:15:00.000 - 12:20:00.000
Saturday: 07:30:00.000 - 13:15:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: c2c

Smartcard Topup

Smartcard Notes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Bank Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 03457 44 44 22

Website: https://www.c2c-online.co.uk/help-feedback/lost-property/

Monday To Friday: 08:00:00.000 - 20:00:00.000
Weekend: 09:00:00.000 - 16:00:00.000
: 09:00:00.000 - 16:00:00.000

Help Line

03457 44 44 22

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Monday To Friday: 06:15:00.000 - 13:35:00.000
Saturday: 06:15:00.000 - 15:40:00.000
Sunday: 09:15:00.000 - 16:30:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

Step free access is available from street level to both platforms.

Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.

Ticket Gates

Impaired Mobility Set Down

Outside station entrance

Wheelchairs Available

Cycle Storage

Sheltered: no

Car Park

Taxi Rank

No

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Exit station entrance on to St Margaret Road for Bus Stop B

Cycle Hire

Port Link

Car Hire