Ticket Office
On way in to access trains
Monday To Friday: 06:00:00.000 - 19:00:00.000Saturday: 06:00:00.000 - 19:00:00.000
Sunday: 08:10:00.000 - 17:40:00.000
Folkestone Central railway station is a station in Folkestone, Kent. It is managed by Southeastern.
Address
Folkestone Central station
Station Approach
Folkestone
Kent
CT19 5HB
On way in to access trains
Monday To Friday: 06:00:00.000 - 19:00:00.000 
Applicable Operators: Southeastern
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Heated waiting rooms on platforms only available when staff are present
Buffet and Selecta vending machine
Platform 1 - Available during staffing hours
Departure Screens
Announcements
0345 322 7021
Website: https://www.nationalrail.co.uk/
Phone: 0345 322 7021
Website: https://www.nationalrail.co.uk/
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Website: https://www.nationalrail.co.uk/
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point . There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
In booking hall
In the booking hall
There are standing height and wheelchair height ticket counters available.
Platform 1 - Available during staffing hours
Whole station
Category A. This station has step free access to all platforms - Step free access via lift or steep ramps from main entrance.
Spaces: 58
Sheltered: yes
Location: front of station, by car park
You may leave your cycle in the rack provided however you do so at your own risk.
Storage Type: Stands
From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
Phone: 0330 333 9232
Website: https://www.nationalrail.co.uk/
Name: Station Car Park
Operator: APCOA Parking
Spaces: 70
There is a taxi rank situated near the front of the station
Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge - what 3 words: bumping.sensual.racetrack).
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