Folkestone Central Railway Station

Facilities

Folkestone Central railway station is a large station in Folkestone, Kent. It is managed by Southeastern.

Address

Folkestone Central station
Station Approach
Folkestone
Kent
CT19 5HB

Tickets

Ticket Office
Yes

On way in to access trains

Monday To Friday: 06:00 - 19:00
Saturday: 06:00 - 19:00
Sunday: 08:10 - 17:40
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southeastern

Smartcard Topup
Yes
Smartcard Notes
Yes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Buffet

Toilets
Yes

Platform 1 - Available during staffing hours

Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Arrival Screens

Customer Service
Yes

0345 322 7021

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point . There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.

Passenger Help Points
Yes

In booking hall

Staff Assistance Available
No

Assistance/Help available from station staff from First to Last trains.

Induction Loop
Yes
Accessible Ticket Machines
Yes

In the booking hall

Accessible Ticket Counter
Yes

There are standing height and wheelchair height ticket counters available.

Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platform 1 - Available during staffing hours

Step Free Access
Yes

Whole station

This station has step free access to all platforms - Step free access via lift or steep ramps from main entrance.

Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 58

Sheltered: yes

Location: front of station, by car park

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park
Yes

From 1st June - new off peak evening rate (after 18:00) - £1.50

Phone: 03301 235 247

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Saba Park Solutions UK Limited

Spaces: 70

Taxi Rank
Yes

There is a taxi rank situated near the front of the station

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

 Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge)

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Folkestone Central Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.