Felixstowe Railway Station

Facilities

Felixstowe railway station is a station in Felixstowe, Suffolk. It is managed by Greater Anglia.

Address

Felixstowe station
Railway Approach
Felixstowe
Suffolk
IP11 9UD

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
No
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Smartcard Topup
Yes

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Service
Yes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes

Help points can be found at the following location(s):

Staff Assistance Available
Yes

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

Assistance meeting point is on the platform.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

This station has step free access to the single platform for trains towards Ipswich.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 36

Sheltered: yes

Location: There are eight cycle stands with fourteen wheel racks on Platform 1 (for trains towards Ipswich), as well as a further ten cycle stands without wheel racks. Two cycle lockers are located just in front of the white wooden fence, towards the far end of the platform that remains covered by the canopy.

Storage Types Available: Lockers

Storage Type 1: Stands

Storage Type 2: Wheel Racks

Car Park
No
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Rail replacement bus services pick up and drop off just next to the entrance to the station (as indicated by the Rail Replacement Bus Stop sign).

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Felixstowe Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.