Frome Railway Station

Ticket Office

Monday To Friday: 06:30:00.000 - 12:00:00.000
Saturday: 06:30:00.000 - 12:50:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Great Western Railway

Smartcard Topup

Smartcard Notes

Smartcard Accepted

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:30:00.000 - 12:00:00.000
Saturday: 06:30:00.000 - 12:50:00.000
Sunday: Closed

Only available during normal staffed hours.

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

08001 971 329 or 18001 0800 197 1329 (Textphone)

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

On the platform

Staff Assistance Available

Meeting point: Ticket office.

Monday Tuesday Wednesday Thursday Friday Saturday: 06:00:00.000 - 12:45:00.000
Sunday: Closed

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

The radar key is available from station staff.

Step Free Access

Whole station

Step Free Category A station - This station has step free access to the platform.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 30

Sheltered: no

Car Park

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Spaces: 15

Taxi Rank

Bus Services

Metro Link

Airport Link

Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.

Rail Replacement Services

At the front of the station

Cycle Hire

Port Link

Car Hire