Greenbank Railway Station

Ticket Office

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Northern

Smartcard Topup

Smartcard Notes

More information at www.northernrailway.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Service

08002006060

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 138 5560 text relay 18001 0800 138 5560

Website: https://www.nationalrail.co.uk/

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

 Platform 1

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

• Category B Station
• This station only has tactile paving on platform 1

Chester Platform: Step free access through gate from public highway down sloping footpath with handrails onto platform. Manchester platform: Level access from station front through gate onto platform. There are also steps up to main road bridge. Access between platforms is via main road bridge. Access onto trains by means of wheelchair ramp

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Storage Type: Compound

Car Park

Phone: 0800 200 6060

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Northern

Spaces: 15

Taxi Rank

https://www.northernrailway.co.uk/tickets/cab4you

Bus Services

Busline 0870 608 2608

Metro Link

Airport Link

Rail Replacement Services

Pick Up / Drop Off at the bus stops on Chester Rd (Outside the Greenbank Hotel for Chester, opposite the Greenbank Hotel for Altrincham)

Cycle Hire

Not available at this station.

Port Link

Car Hire