Gravesend Railway Station

Facilities

Gravesend railway station is a large station in Kent. It is managed by Southeastern.

Address

Gravesend station
Rathmore Road
Gravesend
Kent
DA11 0HP

Tickets

Ticket Office

On way in to access trains from both sides of station

Monday To Friday: 05:45:00.000 - 20:00:00.000
Saturday: 05:45:00.000 - 20:00:00.000
Sunday: 06:45:00.000 - 20:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Facilities

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee shop platform 0 and Selecta vending machines on platform 0 & 2

Toilets

Platform 0 & 2- Available during staffing hours

Baby Change Facilities

Platform 2- Available during staffing hours

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

on platform 0

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

newspapers

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Accessibility

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

Passenger Help Points

On platform

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

in the booking hall on Platform 0 entrance.

Accessible Ticket Counter

Counters can be raised or lowered to suit all customers

Train Access Ramp

NKS (RADAR) Toilets

platform 0&2- Available during staffing hours

Step Free Access

Whole station

Category A. This station has step free access to all platforms - Direct step free access to Platform 0 for services towards London via the main entrance on Rathmore Road. Direct step free access to Platform 2 for services away from London via the side entrance on Clive Road. Direct step free access to Platform 1 from Platform 0. All platforms and interchange via lifts or steps from the station overbridge.

Ticket Gates