Grays Railway Station

Facilities

Grays railway station is a large station in Thurrock Borough. It is managed by c2c.

Address

Grays station
High Street
Grays
Essex
RM17 6NQ

Tickets

Ticket Office
Yes

Platform 1 booking hall and Platforms 2/3 entrance

Monday To Friday: 05:30 - 19:00
Saturday: 07:00 - 19:00
Sunday: 08:15 - 18:00
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up is only available from the self-service ticket machines

The nearest Oyster Ticket Shop that can issue a new Oyster Card is Dave's News, 81 High Street, Grays. RM17 6NX.

Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: c2c

Smartcard Topup
No
Smartcard Notes
Yes

For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station. 

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Coffee shop located on platform 1 

Toilets
Yes

The toilets are located on Platform 1.

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.

Baby Change Facilities
Yes
Showers Available
No
Public Telephones
Yes

Cards and Coins

WiFi
Yes

Web Kiosk
No
Post Box
Yes
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Newspaper kiosk in booking hall on platform 1 

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Customer Service
Yes

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Public Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

[email protected]

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03457 44 44 22

Website: https://www.nationalrail.co.uk/

Monday To Friday: 08:00 - 20:00
Weekend: 09:00 - 16:00
: 09:00 - 16:00

Accessibility

Help Line
Yes

03457 44 44 22

Website: https://www.nationalrail.co.uk/

Passenger Help Points
Yes
Staff Assistance Available
No
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes

Platform 1. This can be accessed using a radar key.

Step Free Access
Yes

Whole station

There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 

Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Outside either entrance on Station Approach or Crown Road

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 78

Sheltered: yes

Location: At entrance to station car park and on Crown Road near to bus stops

Storage Type: Stands

Car Park
Yes

Premier Parking Reserved (Annual) - £1,477.00 Daily and Weekly Tickets can be purchased at the Rail Ticket Machines Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Phone: 0845 050 70 80

Website: http://www.ncp.co.uk

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 168

Taxi Rank
Yes

Yes, located on Crown Road adjacent to exit from platforms 2/3 

Bus Services
Yes
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Exit the station via platforms 2/3 and turn left onto Crown Road:

- If travelling towards Rainham/Upminster/London, use bus bay 1

- If travelling towards Tilbury/Southend, use bus bay 8

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Grays Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.