Great Yarmouth Railway Station

Ticket Office

Monday To Friday: 06:50:00.000 - 17:10:00.000
Saturday: 06:50:00.000 - 17:10:00.000
Sunday: 08:00:00.000 - 16:00:00.000

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Greater Anglia

Smartcard Topup

First Class Lounge

Seated Area

Waiting Room

Monday To Friday: 06:45:00.000 - 17:10:00.000
Saturday: 06:45:00.000 - 17:10:00.000
Sunday: 08:00:00.000 - 16:15:00.000

The waiting room is located on the station concourse.

Trolleys

Station Buffet

Colombia Rose café / snack bar

Free water refill point located on the station concourse

Toilets

The male and the female toilets are located on the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:30 - 17:10Saturday 06:30 - 17:10Sunday 08:15 - 16:00

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Outside the station

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 028 28 78

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

Help points can be found at the following location(s):

• Platform 2 - Between the main entrance and the waiting shelter, fixed to the platform-facing wall of the station building
• Platform 3 - Next to the mural at the end of the platform, fixed to the brick wall

Staff Assistance Available

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

• Board and alight
• Ramp assistance
• Luggage (on and off train only)
• Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

• By speaking with a member of station staff
• By calling 0345 600 7245 (option 4)
• By selecting the help button on the ticket machine at this station
• By using one of the two Help Points at this station

Monday To Friday: 06:50:00.000 - 17:10:00.000
Saturday: 06:50:00.000 - 17:10:00.000
Sunday: 08:00:00.000 - 16:00:00.000

Induction Loop

Accessible Ticket Machines

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

Whole station

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 71

Sheltered: yes

Location: There are 18 cycle stands next to the taxi rank at the front of the station, and a further 4 cycle stands are next to the side entrance. In addition, 27 cycle parking spaces can be located at the end of the now-disused platform, closest to the station building, which is accessed from Platform 2.

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park

Phone: 0345 050 7080

Website: https://www.ncp.co.uk/find-a-car-park/car-parks/great-yarmouth-stn-g-anglia/

Name: Station Car Park

Operator: National Car Parks Ltd

Spaces: 35

Taxi Rank

Bus Services

Great Yarmouth is a PlusBus location click (http://www.plusbus.info/sites/default/files/pdfs/Great Yarmouth.pdf) to see the PlusBus map

Metro Link

Airport Link

Rail Replacement Services

Rail replacement bus services pick up and drop off at the bus stops on the station forecourt.

Cycle Hire

Port Link

Station for the Port of Yarmouth

Car Hire