Hackney Downs Railway Station

Facilities

Hackney Downs railway station is a large station on the Bethnal Green - Stansted Airport Line in Hackney, London. It is managed by London Overground.

Address

Hackney Downs station
Dalston Lane
Hackney
Greater London
E8 1LA

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
Yes
Oyster Topup
Yes
Oyster Validator
Yes
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Greater Anglia

Travelcard Zone
Yes

Zone 2

Smartcard Topup
No
Smartcard Notes
Yes

Tickets can be collected onto Greater Anglia smartcards at this station.

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
Yes

Cold drinks vending machine Food vending machine

Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
Yes
WiFi
Yes
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
Yes

Located on platform 1

CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Announcements

Customer Service
Yes

0343 222 1234

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
No

Accessibility

Help Line
Yes

0343 222 1234

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Passenger Help Points
Yes
Staff Assistance Available
Yes

Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

Monday To Friday: 06:20:00.000 - 20:00:00.000
Saturday: 06:20:00.000 - 20:00:00.000
Sunday: 08:20:00.000 - 15:30:00.000
Induction Loop
Yes
Accessible Ticket Machines
Yes
Accessible Ticket Counter
No
Train Access Ramp
No
NKS (RADAR) Toilets
No
Step Free Access
Yes

Whole station

There are steps to all platforms

Ticket Gates
Yes
Impaired Mobility Set Down
No
Wheelchairs Available
Yes

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 32

Sheltered: no

Location: Alongside station entrance

Storage Types Available: Stands

Storage Type 1: Wheel Racks

Car Park
No
Taxi Rank
No
Bus Services
Yes

London buses operate from outside the station

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

Use Bus stop P in Amhurst Road for northbound services to Enfield Town/Cheshunt/Chingford

Use Bus stop D in Amhurst Road for southbound services to Liverpool Street

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hackney Downs Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.