Ticket Office
Monday To Friday: 06:20:00.000 - 20:00:00.000
Saturday: 06:20:00.000 - 20:00:00.000
Sunday: 08:20:00.000 - 19:30:00.000
Saturday: 06:20:00.000 - 20:00:00.000
Sunday: 08:20:00.000 - 19:30:00.000
Hatfield (Herts) railway station is a large station on the Kings Cross - Peterborough Line in Hatfield, Hertfordshire. It is managed by Great Northern.
Address
Hatfield station
79 Great North Road
Hatfield
Hertfordshire
AL9 5AB
Oyster cannot be used at this station.
Applicable Operators: Thameslink, Great Northern
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.
Located by the waiting room.
Departure Screens
Announcements
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:Phone - 0800 058 2844 Textphone - 0800 138 1018
Website: https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is on platform 1.
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Whole station
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is on platform 1.
Located at the front of the station
Spaces: 238
Sheltered: yes
Location: Located near the bus station.Cycles are left at owners risk. Abandoned cycles may be removed
Storage Type: Stands
Phone: 01895 262122
Website: https://www.apcoa.co.uk/great-northern/
Name: Station Car Park
Operator: APCOA Parking UK
Spaces: 374
A taxi rank is located outside the main station entrance.
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Please click the link for details regarding the rail replacement bus location.
(Links open in a new window)