Hackbridge Railway Station

Facilities

Hackbridge railway station is a small staffed station in Sutton, London. It is managed by Southern.

Address

Hackbridge station
London Road
Wallington
London
SM6 7BJ

Tickets

Ticket Office
Yes
Monday To Friday: 06:10:00.000 - 19:35:00.000
Saturday: 07:30:00.000 - 14:35:00.000
Sunday: Closed
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
Yes
Oyster Validator
Yes
Oyster Notes
Yes

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.

Smartcards Issued
Yes
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Southern

Travelcard Zone
Yes

Zone 4

Smartcard Topup
No
Smartcard Notes
Yes

For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

Facilities

First Class Lounge
No
Seated Area
Yes
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
Yes
Baby Change Facilities
Yes
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Announcements

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

For help with planning your journey, or to book assistance, please contact our assisted travel helpline on: Phone - 0800 138 1016Textphone - 0800 138 1018

Phone: 0800 138 1016

Website: https://www.southernrailway.com/travel-information/travel-help/assisted-travel

Assistance can be pre booked up to two hours before departure by contacting .

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.

Passenger Help Points
Yes
Staff Assistance Available
Yes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Monday To Friday: 06:10:00.000 - 19:35:00.000
Saturday: 07:30:00.000 - 14:05:00.000
Sunday: Closed
Induction Loop
Yes
Accessible Ticket Machines
Yes

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Accessible Ticket Counter
Yes
Train Access Ramp
Yes
NKS (RADAR) Toilets
Yes
Step Free Access
Yes

partialStation

This is a Category B2 station: Level access to both platforms. Step-free access between platforms is via the street (length above 400m and steep gradient).

Assistance Meeting point is at the Help Point on platform 1

Ticket Gates
No
Impaired Mobility Set Down
Yes

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up in the car park

Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Spaces: 64

Location: Station front close to Platform 1

Cycles are left at owners risk. Abandoned cycles may be removed.

Storage Type: Stands

Car Park
Yes

Phone: 01895 262122

Website: https://www.apcoa.co.uk/southern/

Name: Station Car Park

Operator: APCOA Parking UK

Spaces: 65

Taxi Rank
Yes

No

Bus Services
Yes

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.

Cycle Hire
No
Port Link
No
Car Hire
No

Things near Hackbridge Railway Station at other websites

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abcrailwayguide.uk is a Good Stuff website.