Ticket Office
Monday To Friday: 06:35:00.000 - 10:00:00.000
Weekend: Closed
Weekend: Closed
Hadley Wood railway station is a small staffed station in Enfield, London. It is managed by Great Northern.
Address
Hadley Wood station
Crescent West
Hadley Wood
Greater London
EN4 0EL
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Applicable Operators: Thameslink
Zone 6
For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
A heated waiting area is available in the ticket office when staffed. Unheated waiting room is available on platform 1/2.
Departure Screens
Announcements
Website: https://www.nationalrail.co.uk/
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on: Phone - 0800 058 2844 Textphone - 0800 138 1018
Phone: 0800 058 2844
Website: https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. Alternatively, you can arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
Monday To Friday: 06:35:00.000 - 10:00:00.000 All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
partialStation
This is a Category B3 station: Step free access to/from platform 4 only (Northbound towards Potters Bar) via a moderate slope. Customers travelling towards London who require step-free access may use your ticket to travel (step free) northwards to Potters Bar station before catching a train towards London. The Hadley Wood Rail User Group has produced guidance on their website which can be found at http://www.hadleywood.org.uk/step-free-travel.html
Assistance Meeting Point is on platform 1.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Storage Type: Stands
No
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
The rail replacement bus stop location is shown on the ‘Rail Replacement Bus Map’ below.
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