Hexham Railway Station

Ticket Office

Platform 2

Monday To Friday: 07:20:00.000 - 17:30:00.000
Saturday: 08:00:00.000 - 14:00:00.000
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Northern

Smartcard Topup

Smartcard Notes

More information at www.northernrailway.co.uk/smart

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Toilets

The toilets are available when the station is staffed

Baby Change Facilities

Showers Available

Public Telephones

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Customer Service

08002006060

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Help Line

0800 138 5560 text relay 18001 0800 138 5560

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points

 Help available 24 hours a day from help point

Staff Assistance Available

Induction Loop

Accessible Ticket Machines

Accepts Cash & Cards

Accessible Ticket Counter

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

partialStation

• Category B Station

partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.

To find our more about travelling around this station, please see the 360 map click here

Ticket Gates

Impaired Mobility Set Down

Step free access from car park to station entrance

Wheelchairs Available

Cycle Storage

Spaces: 4

Sheltered: no

Location: Platform 2

Storage Type: Lockers

Car Park

Cash payments use ticket machineCard payments register with RingGo Code 5708Call 01138090070 or visit www.MyRingGo.com/register

Phone: 0800 200 6060

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Northern

Spaces: 100

Taxi Rank

https://www.northernrailway.co.uk/tickets/cab4you

Bus Services

Busline 0871 200 2233

Metro Link

Airport Link

Nearest airport at Newcastle

Rail Replacement Services

Replacement transport will pick up/drop off at the station front

Cycle Hire

Not available at this station.

Port Link

Car Hire