Heath High Level Railway Station

Facilities

Heath High Level railway station is a very small unstaffed station on the South Wales Valleys Line in Heath, Cardiff. It is managed by Transport for Wales.

Address

Heath High Level station
Heath Halt Road
Heath
Cardiff
CF23 5QT

Tickets

Ticket Office
No
Pre-purchase Collection
Yes
Ticket Machine
Yes
Oyster Pre-Pay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcard Validator
Yes
Penalty Fares
Yes

Applicable Operators: Transport for Wales

Smartcard Topup
Yes
Smartcard Notes
Yes

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Facilities

First Class Lounge
No
Seated Area
No
Waiting Room
No
Trolleys
No
Station Buffet
No
Toilets
No
Baby Change Facilities
No
Showers Available
No
Public Telephones
No
WiFi
No
Web Kiosk
No
Post Box
No
Tourist Information Office
No
Cash Machine
No
Bureau De Change
No
Retail Outlets
No
CCTV
Yes
Customer Information Service
Yes

Departure Screens

Arrival Screens

Customer Service
Yes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage
Yes

Website: https://www.nationalrail.co.uk/

Lost Property
Yes

Phone: 03333 211 202

Website: https://www.nationalrail.co.uk/

Accessibility

Help Line
Yes

03333 211202

Website: https://www.nationalrail.co.uk/

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Passenger Help Points
Yes
Staff Assistance Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Accessible Ticket Counter
No
Train Access Ramp
Yes
NKS (RADAR) Toilets
No
Step Free Access
Yes

partialStation

Category B3.

The station is not suitable for wheelchair or powered mobility scooter users.

Platform 1 (to Rhymney) has a long, steep access ramp.

Platform 2 (to Cardiff) is only accessible via 41 steps. 

Customers travelling from the Rhymney Valley are advised to alight at Cardiff Queen Street and return to Heath Low Level.

Ticket Gates
No
Impaired Mobility Set Down
No
Wheelchairs Available
No

Transport Connections

Printable local connections map (Open in new tab)

Cycle Storage
Yes

Sheltered: no

Car Park
No
Taxi Rank
No
Bus Services
No
Metro Link
No
Airport Link
No
Rail Replacement Services
Yes

The rail replacement bus stop is at the station entrance.

Cycle Hire
Yes

Cycle hire is provided by Next/Ovo bike with their docking station located in Lake Road nextbike – origin bike sharing

Port Link
No
Car Hire
No

Things near Heath High Level Railway Station at other websites

(Links open in a new window)

abcrailwayguide.uk is a Good Stuff website.