Hildenborough Railway Station

Ticket Office

On way in to access trains

Monday To Friday: 06:10 - 12:50
Saturday: 07:10 - 13:50
Sunday: Closed

Pre-purchase Collection

Ticket Machine

Oyster Pre-Pay

Oyster Topup

Oyster Validator

Smartcards Issued

Smartcard Validator

Penalty Fares

Applicable Operators: Southeastern

Smartcard Topup

Smartcard Notes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

First Class Lounge

Seated Area

Waiting Room

Trolleys

Station Buffet

Coffee shop

Toilets

Platform 1 - Available during staffing hours

Baby Change Facilities

Showers Available

Public Telephones

Cards and Coins

WiFi

Web Kiosk

Post Box

Tourist Information Office

Cash Machine

Bureau De Change

Retail Outlets

CCTV

Customer Information Service

Departure Screens

Announcements

Arrival Screens

Customer Service

This station has Secure station accreditation - For more information contact 0345 322 7021

Left Luggage

Website: https://www.nationalrail.co.uk/

Lost Property

Phone: 0345 322 7021

Website: https://www.nationalrail.co.uk/

Help Line

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Website: https://www.nationalrail.co.uk/

Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.

Passenger Help Points

In the forecourt By the side entrance to Platform 1

Staff Assistance Available

This station is not continuously staffed please see staffing times for details of when staff assistance is available.

Monday To Friday: 06:10 - 12:50
Saturday: 07:10 - 13:50
Sunday: Closed

Induction Loop

Accessible Ticket Machines

station forecourt

Accessible Ticket Counter

There are standing height and wheelchair height ticket counters available

Train Access Ramp

NKS (RADAR) Toilets

Step Free Access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1  for services towards London. There is no step free access to Platform 2. Stepped access only to platform 2 for services away from London via the station footbridge. No step free interchange between platforms.

Ticket Gates

Impaired Mobility Set Down

Wheelchairs Available

Cycle Storage

Spaces: 60

Sheltered: yes

Location: entrance to car park

You may leave your cycle in the rack provided however you do so at your own risk.

Storage Type: Stands

Car Park

From 1st June - new off peak evening rate (after 18:00) - £1.50

Phone: 03301 235 247

Website: https://www.nationalrail.co.uk/

Name: Station Car Park

Operator: Saba Park Solutions UK Limited

Spaces: 280

Taxi Rank

station front

Bus Services

Metro Link

Airport Link

Rail Replacement Services

Outside of the station, next to the coffee shop. 

Cycle Hire

Port Link

Car Hire